The Manager of Store Maintenance will be responsible for the overall maintenance of flagship and fleet stores in a designated region. S/He will manage day-to-day maintenance needs for building systems, and will be the major communication link between the stores and the HO on the status of building/store issues. This individual will have exposure to all levels of A&F management, up to and including the CEO. The individual will also manage teams of in-house Maintenance Technicians and cleaning crews.
Responsibilities:
Maintain the company standards for store/building appearance
Scheduling in-house maintenance, following up on projects and signing off on quality of work
Assess and/or perform maintenance and repairs on a variety of HVAC systems
Assess and/or perform maintenance and repairs in the areas of plumbing, electrical, carpentry and painting
Assist with and/or perform routine maintenance and annual inspections of all buildings systems
Manage the overall property maintenance including, but not limited to, appearance, equipment and systems to ensure operational performance and operational efficiency and safety
Assist in maintaining preventative maintenance program on all equipment
Participates in safety/emergency training programs provided by Management
Able to work with a sense of urgency to identify, research and resolve issues
Lead store walk throughs with Sr. Management
Qualifications:
Strong understanding of retail store operations
Ability to manage teams to maximize productivity
Strong negotiating skills
Strong communication skills and the ability to interact with all levels of management
Fluent in both English and country of employment
Strong knowledge of HVAC troubleshooting and repairs
Possess knowledge to safely and effectively use building maintenance tools and equipment
Excellent organizational skills, ability to prioritize tasks
Willing to work nights, weekends and holidays as required
4 year degree preferred
5 - 10 years of relevant professional experience
3 years of upscale retail maintenance or facilities management experience in a multi-site setting
International facilities management experience is a plus
Ability to travel both domestically and internationally
Ability to read M.E.P. blueprints, general operational manuals and safety documents